Privacy Policy

Who We Are

Our website address is: https://www.bytheartbug.com/

What Personal Data We Collect and Why

Comments

When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam. An anonymized string (hash) created from your email address may be provided to the Gravatar service. After comment approval, your profile picture is visible in the context of your comment. Gravatar’s Privacy Policy is available here.

Media

If you upload images, avoid images with embedded location data (EXIF GPS). Visitors can download and extract location data from them.

Cookies

If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. Login and screen option cookies are also used. For more details, review the "Cookies" section in your browser settings.

Embedded Content from Other Websites

Articles on this site may include embedded content (videos, images, articles). These websites may collect data, use cookies, and track your interactions.

Analytics

We collect analytics data to monitor and improve our services.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service.

What We Collect and Store

  • Products viewed: to show recently viewed items
  • Location, IP address, and browser type: for taxes & shipping
  • Shipping address: to estimate shipping and complete orders

Checkout Data

When purchasing, we collect your name, billing address, shipping address, email, phone, and payment details for:

  • Processing orders and payments
  • Fraud prevention
  • Marketing, if opted in

Who on Our Team Has Access

Team members can access order details and customer information to fulfill orders and provide support.

Payments and Third-Party Sharing

We share information with third-party providers like PayPal to process payments. For more information, see PayPal's Privacy Policy.

How Long We Retain Your Data

Comments and metadata are retained indefinitely. User profiles (including accounts) are kept until requested deletion.

Your Rights Over Your Data

You can request an exported file of your data or ask for deletion, excluding data we retain for legal purposes.

Changes to This Privacy Policy

We may update this policy and recommend periodic review. Updates are effective upon posting.

Contact Us

If you have questions about this policy, please contact us at support@bytheartbug.com.

Thank you for trusting us with your personal information.